Prevention occurs due to good understanding. Detection occurs due to good understanding. Understanding of what is needed, what is stated and what is implemented.
Doing SmartQA is about great mental clarity of visualising what is intended, what is present, what-may-be-missing that could-be added to enhance the experience. The intent to seek this clarity is what one drives to question well, build better, prevent and detect issues.
The act of testing is really discovering what-should-be-there but-not there, what-is-there but not correct, what-should-be-there but should-not-be-there. Finally it is about understanding the impact of something that been changed, be it in the system or outside the system.
Smart Understanding is about scouring the ‘landscape’ to understand overall context and the static structure of how it is built and then ‘deep-diving’ to understand the intended dynamic behavior. Landscape and Deep dive are great mental tools to explore the system rapidly to do SmartQA. The associated picture illustrates these two thinking tools well.
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